ABQ Sunport Implements Additional COVID-safe Practices

In preparation for increased passenger numbers, the Albuquerque International Sunport has expanded on its preventative measures to help mitigate the spread of COVID-19 and keep passengers, employees, and the community safe.

In addition to the enhanced cleaning and sanitization protocols implemented during the earliest stages of the coronavirus pandemic, the Sunport has also installed plexiglass partitions at all counter spaces and floor decals that provide social distancing guidance. Frequent announcements and signage outlining COVID-safe practices are heard and seen terminal-wide and face coverings are required in public areas. Seating throughout the terminal has been reduced and spaced to allow for proper social distancing, and restaurants and bars will follow the same guidance as they are permitted to open.

“As we see a slight increase in passenger traffic, our top priority continues to be the health and safety of the entire community,” said Nyika Allen, Director of Aviation for the City of Albuquerque. “We have been working diligently on our recovery plans, constantly evaluating and reevaluating as the pandemic continues to evolve, in an effort to ensure both travelers and employees feel safe while they are inside the Sunport.” 

In addition to the Sunport’s policies and procedures, each airline has implemented their own COVID safe practices. Social distancing guidance continues from the boarding lanes into the jet bridges, and many airlines have amended their boarding procedures to avoid congestion at the gates. 

Employees of Fresquez Companies, operators of the bars and restaurants inside the Sunport, have received special COVID-19 ServSafe training in preparation for phased re-openings throughout the terminal. In addition to frequent hand washing and surface sanitization, employees are required to wear face coverings and gloves and temperatures are checked at the start of each shift. Additionally, single-use items have temporarily replaced traditional flatware and condiment containers. 

“We are committed to safe practices in each of our restaurants, bars, and facilities,” said LeeAnna Fresquez, President of Fresquez Companies. “In addition to employee training, we have implemented COVID-safe practices in order to do our part to restore confidence for our passengers.”

Each of the Sunport’s retail concessions have also implemented COVID-safe practices, including required face coverings, frequent hand washing requirements, and guidance for safely interacting with customers. 

In an effort to support the local economy during such unprecedented times, the Sunport worked with local vendors to procure materials needed for the plexiglass dividers and social distancing signage. In addition, travelers will notice over 100 messages of thanks, gratitude, and hope throughout the terminal.

Owned and operated by the City of Albuquerque’s Aviation Department, The Albuquerque International Sunport is New Mexico’s largest commercial airport, welcoming over 5 million passengers each year. Served by 8 major carriers, the Sunport offers non-stop service between ABQ and more than 20 destinations, all with worldwide connectivity. The Albuquerque International Sunport is the Gateway of New Mexico.